Founder, Conduit
Ivan Bolonikhin
Founder of Conduit. I built it for a cosmetic surgery group: it answers enquiries, books consultations and takes deposits. Here I write about patient return, after-hours enquiries and Ahpra wording.
Conduit is built by 2pizza.team for aesthetic clinics. It reminds past patients when a review is due, answers new enquiries in seconds and checks every message against Ahpra and TGA rules before it sends.
I write plainly about what it does and where its limits are, and I do not promise a number of patients, bookings or sales.
Articles by Ivan Bolonikhin
- What is patient win-back for an aesthetic clinic?
- How to check your clinic website for Ahpra advertising problems
- What do missed after-hours enquiries cost a clinic, and what are your options?
- What do the 2025 Ahpra cosmetic guidelines mean for your clinic website?
- Can a clinic show patient reviews on its own website?
- How to write treatment pages without naming prescription medicines
- Can an aesthetic clinic run offers, price cuts or deadlines?
- How to talk about results and risk on a clinic website without promising anything
- What can a patient reminder text say under Ahpra rules?
- How to find lapsed patients from your booking system export
- How to work out what lapsed patients are worth to your clinic
- How fast should an aesthetic clinic reply to a new enquiry?
- How to collect health answers and photos from a new enquiry safely
- How should an aesthetic clinic handle deposits for consultations and procedures?
- What should happen between a cosmetic surgery enquiry and a deposit?
- Start, Grow or Pro: which plan fits an aesthetic clinic?
- Patient reminders by hand, from your booking system, or with a service?
- Is an AI phone agent right for an aesthetic clinic?
- A pre-publish Ahpra checklist for a new treatment page
- Seven mistakes clinics make with patient reminders