Live in three steps. Your booking system stays.
Conduit works alongside the system you already use. There is nothing to replace.
- 1
Connect
- Export your patient list from your booking system, or send a CSV
- We map it to your treatments with you
- Updates run from a fresh export, on the schedule you choose
- 2
Personalise
- Set how long after each treatment a review is due
- Approve every message template
- Each template is checked against Ahpra and TGA rules
- 3
Go live
- Past patients hear from your clinic when a review is due, in your name, with STOP in every message
- New enquiries get a reply in seconds
- You see every conversation, booking and deposit
Your booking system
We work from your system's export or a CSV. Your bookings stay where they are.
- TimelyExport or CSV.
- ZenotiExport or CSV.
- FreshaExport or CSV.
- KitombaExport or CSV.
- ClinikoExport or CSV.
- Any other systemSend a CSV.
What you do not have to do
- Switch your booking system: bookings stay where they are
- Retype your patients: you send an export
Questions about setup
What do you need from us?
An export or CSV of your patients, and your approval on each message template.
We use Timely. Do we have to switch?
No. Bookings stay in Timely, Zenoti, Fresha, Kitomba or Cliniko. We start from your system's export.
Who sends the messages?
Your clinic does, in your clinic's name, with STOP in every message. You approve each template first.
See it on your own clinic
Check your website for phrases Ahpra may flag, or book 20 minutes and we will walk through it with you.