
Grow your practice without an Ahpra headache.
Every enquiry answered in seconds and every message checked against Ahpra and TGA rules, from first enquiry to deposit.
Check my practice siteCheck your practice website
Enter your website. We list phrases Ahpra may flag on up to 5 public pages, then estimate what enquiries and returning patients may be worth.
Already running for a cosmetic surgery group: US$50,000+ in procedures sold through it.
The path every patient follows
This is the order Conduit is built around. Your practice sets the rules and we configure them during setup.
- 1
Enquiry
Answered in seconds, day or night. Health questions and consent come first. Photos arrive by private link, never Instagram DMs.
- 2
GP referral noted
The GP referral is recorded with the enquiry, so your team sees it before the first consultation.
- 3
Two consultations
Booked with your surgeon. The history and photos your practitioner asks for are on file before each one.
- 4
7-day cooling-off
A seven day gap, visible on the patient's file, before any deposit is requested.
- 5
Deposit
The deposit link goes out in your practice's name once the earlier steps are done.
The deposit timing gate is configured for your practice during setup. The rules are yours: we do not set clinical or legal policy.
Checked before every message
Messages to patients and prospective patients are held to the same rules as your website.
- No prescription medicine names, direct or indirect
- No offers or deadlines
- No patient reviews or testimonials
- No ranking claims or promises about results
- A STOP option in every message
Your practice approves every template. We are not your lawyers, so final sign-off stays with you.
What your compliance lead can see
Templates
Every template, approved by your practice before it is used.
Activity
Every conversation, booking and deposit.
The check
The Ahpra and TGA check on each message, before it sends.
Questions surgeons and compliance leads ask
How do deposits work for cosmetic surgery?
The deposit link goes out only after two consultations, signed consent and the 7-day cooling-off period. How that timing is gated is configured for your practice during setup.
Does it replace our patient coordinator?
No. It answers the first message in seconds and carries the enquiry to a booked consultation. Your coordinator and your surgeon take it from there.
Who approves the wording?
Your practice. We check each template against Ahpra and TGA rules and you approve it before anything is sent. Final sign-off stays with you.
Does it give clinical advice?
No. It books consults and collects the history and photos your practitioner asks for. Clinical questions go to your team.
Talk to us about your practice
Leave your details and we will call you back.