A receptionist smiling at her phone behind a travertine reception desk at dusk, a window with city lights behind herIllustrative photo
For aesthetic clinics in Australia and the UK

The patient desk built for UK aesthetic clinics.

Answers every enquiry in seconds and books the consultation, with every message checked against the CAP Code first.

Check my clinic

We read up to 5 public pages and list phrases the ASA or MHRA may flag.

What Conduit does for your clinic

Catch every enquiry

A reply in seconds, day or night, carried to a booked consult.

  • Health questions and consent first
  • Photos by private link, never Instagram DMs
A woman in a cream chair reading a message on her phone in a calm, light-filled consultation suite

Bring patients back

When a review is due, the patient hears from your clinic, in your name.

  • One message, never a stream
  • A STOP option in every message

See the money

Which enquiries became consults, and what returning patients brought back.

  • Every lead with source and status
  • Compared with patients we did not message

Screens show sample data.

CAP Code and MHRA rules, checked in every message

Before a message goes out, we look for the wording that gets clinics an ASA ruling.

Your clinic approves every template. We are not your lawyers, so final sign-off stays with you.

Live in 3 steps

  1. 1

    Connect

    Start from your Pabau, Zenoti, Fresha, Phorest or Timely export.

  2. 2

    Personalise

    Set review intervals and approve every message, checked against the CAP Code and MHRA rules.

  3. 3

    Go live

    You see every conversation, booking and deposit.

Pricing in pounds sterling

Start

£149

a month

  • Patient return reminders
  • Texts checked against the CAP Code and MHRA rules
  • Monthly report in pounds

Grow

£349

a month

  • Everything in Start
  • Reply to every enquiry in seconds
  • Health form, photos, booking and deposit link

Pro

£749

a month

  • Everything in Grow
  • AI agent on your clinic number, set up with you
  • Patient portal

One-off setup £490. Cancel any time.

What we do not promise

A number of patients, bookings or sales. We promise a clear process and every message checked before it sends.

Questions clinics ask

Will it write something that breaks the CAP Code or MHRA rules?

Every message is checked before it sends: no medicine names, offers or promises. Your clinic approves each template. Final sign-off stays with you.

We use Pabau. Do we have to switch?

No. Bookings stay in Pabau, Zenoti, Fresha, Phorest or Timely. We work from your system's export.

Where does patient data go, and who owns it?

You own it. We use it only to run your reminders and enquiries, and hand it back or delete it if you leave. See our Privacy page.

What does it cost?

From £149 a month, plus £490 setup once. No minimum term.

Who sends the messages?

Your clinic does, in your clinic's name, with STOP in every message. You approve each template first.

Does it give medical advice?

No. It books consults and collects the history and photos your practitioner asks for. Clinical questions go to your team.

Talk to us about your clinic

Leave your details and we will call you back.

Ivan Bolonikhin, founder of Conduit
Ivan BolonikhinFounder
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